Arlie Hochschild

Sociologist who coined emotional labor concept

2 episodes mention this

Episodes

#3610: How Empathy Works in Interrogation and Trauma Work

Why the people who last in high-trauma jobs aren't cold — they're empathic regulators.

Jun 16
#3502: How Margin Prevents Collapse

Why slack in time, money, and emotions is essential — and how to build it before you break.

Jun 13